Scheduling & routing
A calendar that understands drive time. Optimize suggestions show where a visit fits best and how much time it saves. Built for house-call and mobile practices.
Veterinary practice management
The whole visit, in one place.
Pointer is a modern PIMS built alongside a working veterinary practice. An AI scribe listens to the exam room, the chart writes itself, the tech builds the invoice at the same time, and the client gets a clear recap before you're back in the truck.
- AI scribe & SOAP
- Household checkout
- Route-aware scheduling
The doctor flow
From check-in to client recap, without the double entry.
Every step of the visit hands off cleanly to the next, so nothing gets typed twice and nothing gets forgotten at the door.
-
1
Room Loader check-in
Before the visit, clients get a check-in form by email or text. Their answers, reminders that are due, and the estimate they accept land in the chart and on the invoice automatically.
-
2
AI scribe in the room
Record the conversation and Pointer drafts history, vitals, exam findings, assessment and plan. It fills empty fields only and never overwrites what you've already written.
-
3
Live, shared SOAP
The doctor writes the chart while the tech works the invoice, at the same time, with presence indicators. Three dogs and one conversation become three separate charts.
-
4
One checkout per household
Services the scribe heard are suggested and matched to your catalog. The household pays once, and the next visit is booked while the client is still at the door.
-
5
Wrap-up & recap
Review the finished charts, then send a client recap that's drafted for you with the important to-dos in bold. Signed charts are locked and show who signed them and when.
Doctor worklist
Every open SOAP in one place, sorted by status, so nothing sits unsigned.
Pending labs
A practice-wide queue of in-house tests still to run, for whoever's in the building.
Your scribe, your voice
Set your own instructions for the AI scribe and client recaps, per provider.
Everything else, too
A complete practice platform.
Scheduling, pharmacy, payments, communication and reporting, all built to work together with the clinical side.
Fill every open slot
When someone cancels, offer the opening by text to clients on your waitlist or with care due, and let them confirm in one tap.
Care outreach
See overdue vaccines and wellness care by provider and due date, then reach out and track who's been contacted and who's booked.
Pharmacy & inventory
Par levels, stock counts, receiving shipments, transfers, expiring-lot reports, waste tracking and cost reviews, connected to what you dispense.
Payments & reconciliation
Card payments, holds, bank deposit matching and payment reporting. The end-of-day numbers actually balance.
Memberships & store
Wellness memberships with sign-up, upgrades and renewals, plus an online store with subscriptions, mail orders and abandoned-cart recovery.
Communication hub
Practice email, phone calls and team chat alongside the patient record, with call coaching to help your front desk improve.
Forms & records
Consent forms with e-signature, records requests and uploads, and printable visit documents, all filed to the right patient.
Analytics
Doctor revenue, projected revenue, forward booking, cancellations, routing efficiency, patient dormancy and survey results, all in one dashboard.
For pet owners
A client experience that feels like you.
Pointer gives pet owners a polished, mobile-friendly way to deal with your practice, so your team spends less time on the phone.
- Online appointment requests for new and existing clients, with smart auto-booking.
- Client portal with pets, care reminders, memberships, visit history and live chat.
- Pre-visit check-in and estimates clients can accept before you arrive.
- Pet snapshots, shareable cards that celebrate each patient.
- Refer-a-friend and post-visit surveys to grow and listen.
See Pointer in action.
We'd love to show you around. Tell us about your practice and we'll set up a walkthrough.
Email hello@pointer.vet